Published by Marhgil on Jul 9th, 2007 in Internet, Technology with 85 Comments
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Not really. I have a Smart Bro connection here in our boarding house now, and contrary to popular belief, it’s fast! Maybe because there is not enough Smart Bro subscriber in our area yet to slow down our connection.
So, if you are living in Bangkal, Makati, don’t ever think of getting a Smart Bro subscription. It will make my Smart Bro connection slow because we will share the bandwidth, right? Stay away from Smart Bro! *evil grin* It sucks! It sucks all the downloadables so fast!
Again, don’t ever think of sharing my bandwidth with you. Get a Globe Visibility or Globe Broadband instead! Hahaha!
What others are saying about Smart Bro? Read this post by Jehzlau.
Technorati Tags: Smart Bro
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July 9th, 2007 at 5:00 pm
July 10th, 2007 at 10:14 am
[...] we have Smart Bro in our boarding house. We have two laptops, both with Wi-Fi capability. My boardmate’s idea [...]
August 1st, 2007 at 3:29 pm
Smart BRO sucks! 300+ speed compared w/ PLDTmyDSL 700+ speed w/c has the same price of Php999.
I tried to cancel the service but i will pay the remaining months to do it. Hay!!
September 9th, 2007 at 10:28 pm
Warning for those who want to get smart bro, its a rip-off!!! Imagine getting a download speed of 400 bytes per second yes bytes!!! not even 1 kilobyte, that is if there is connectivity. So i complained to smart and they sent a tech to fix the problem and the result 3kbs average download speed. Imagine trying to download a file size of 25mb and it will take hours!!! so for those of you that want to get Smart Bro it a lot of brouhaha, total rip off, and they have the gall to advertise and promote their product all over the province!!! Ang kapal ng mga mukha!!!
October 9th, 2007 at 2:37 am
Please email my friend for any concerns (unitedagainstsmart@yahoo.com) against Smart Bro. He is fighting Smart at the NTC. He has already filed a case against Smart for fraud and bad business practices. Let’s help him help us.
December 5th, 2007 at 3:13 pm
Yes, those who want to subscribe to Smart Bro… I am telling you: Do yourself a favor and try something else. It’s my worst decision this year. I have lost a great deal of money because of it.
Last week, I tried to understand the poor connection due to the typhoon. But the weather this week is fine. I think they dont have any excuses now.
Unfortunately, they have this contract and I have to pay the remaining months as a victim of their POOR SERVICE. They are SO unfair. It’s a rip-off. Believe me. After this I will write to unitedagainstsmart@yahoo.com (Thanks, Happy Feet!)
Sana makarma ang kompanyang ito!
December 10th, 2007 at 11:06 am
that is why i transferred to bayantel dsl. smart bro really sucks
December 14th, 2007 at 12:25 am
bat bumaba sa 8k and downspeed ko eh sa simula e 30-50k??
December 20th, 2007 at 2:29 pm
smart bro sucks. DONT TRY IT. matatali kayo sa contract.
sayang pera mo kasi kahit konting ulan wala ng connection.
mapapamura ka sa bagal!!!!!!!!!!!!!
December 20th, 2007 at 2:58 pm
WAG NA WAG kang magSmart Bro.
Bahala ka baka ikaw susunod na mabiktima.
Mabait pag nag-aapply ka pa tapos pag may problema na, pagpapasa-pasahan ka ng tech support at customer care.
Patapos na contract mo yung problema hindi pa tapos.
Smart… MADAYA.
hay….
December 20th, 2007 at 3:07 pm
wow. hanep sa bagal.
hindi naman umuulan.
December 21st, 2007 at 11:02 am
hi guys, really don’t know what to do. they’re trying to file a case against me for not paying for my 2 months overdue accounts. they already disconnected it, but still i have to pay for the pre-termination fee. how can i pay if i don’t even ever use my smartbro and it’s even not worth it. is there anyone out here who has the same problem as mine…?
December 21st, 2007 at 11:46 am
hahaha! kainis nagbayad pa naman ako sa smartBro kahapon.. mag e install na daw sila bukas.. OOOOoooooh NOOOOOOOOOOOOOOO!!!!!!!!!!
December 27th, 2007 at 6:49 pm
hayy naku sayng ka jehzeel pa kancel mu n agad yan wak ka na sumama sa mga nabiktima 2ld namin
smart bro_ken = poor service ,1x faster than dial up(mas mabilis pa dial up eh XD),bad connectivity during rainy season, peek hour upto 30kbps XD, midnght upto 120kbps not even reach the desired minimum of 384kbps,
ung ngfile ng case go for it !!!(sama ako pag nagneed ng signatures.. )kasi ginagawa nila taung tanga lalaban tau mga pinoy ^^
December 28th, 2007 at 11:40 am
I plan to avail this product for my freelance job at home next week and reading all of these feedbacks made me think twice, is it true na they cater BAD service? I live in the province so this PRODUCT is my saving grace for a house-career but if all of this comments are true, baka mapahiya lang ako sa mga clients ko…tsk tsk tsk, i need explanations here, please help
December 28th, 2007 at 11:08 pm
Smart Bro sucks, totally! I live in Bangkal and we started our connection about 2 years ago. After 2 months, that’s when we started having problems which we are still experiencing right now. We have called their Technical Support countless times and their staff have visited us at least 5 times already. They give CRAPPY service. Nowadays, our connection only lasts about 5-15 mins. then we get disconnected over and over again. The only reason why we FORCE ourselves with this crappy service is that my dad is very stingy. Can anyone please recommend a better connection (with reasonable rates) than what Smart Bro is providing? This connection always tries my patience and it’s near to pulling out my last string. HELP me out of my misery, give me a better connection.
December 28th, 2007 at 11:18 pm
sa akin, wala namang problema. ok naman ang connection. walang putol, magdamag maghapon. sa bangkal din ako. swertehan din ata dito.
December 29th, 2007 at 12:16 pm
Smart Bro’s Service is beyond description…
We’ve a business account…. AND STILL SUCKS
MEGA SUCKS…
They managed to reconfigure the buildings router and all tenants were offline.
The Tech Support wasted half my day running completely useles tests trying to proof that our LAN is the source of the problem. They can’t handle anything else than Windows and the right hand doesn’t know what the left hand is doing…
HANDS OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SIGN UP FOR ANYTHING BUT SMART BRO…
Cheers
Torben
January 1st, 2008 at 9:33 pm
I think sa browsing lang mahina ang smartbro…mabilis ung download nila
by d way anu ba ang speed ng net nio? akin kasi minimum of 216kbps and net…at download spd ko 30-40kbps…
i think its not bad…but for me d parin pasado sa standardz ko fav ko kc magdownload using torrentz…and its really really slow…inaabot ng 3 days ang download ko…
btw ok ba ang globelines????? ganoh kabilis ang download speed
?///
emman frm DVO
January 3rd, 2008 at 12:54 pm
dito sa amin,,,we(subscribers) belong to a remote AP,,ibig sabihin,malayo kami sa base station(ap cluster),,so they put up a sm(which recieves the bandwith from the base station,about 10 kms away),,then feed it to an AP(accesspoint),,then in turn transmit it to the subscribers(about 40+ subscribers),,,,the problem is that the sm(canopy lite) on the tower is the same as the sm(canopy lite) of its subscribers which has a max throughput of only 1 mbps..500 downlink and 500 uplink…..ibig sabihin 500 kbps na downlink ang pinaghahatian namin mga subscribers…500/40=12.5 kbps…wow!!!!WE BEEN HAD!!!!
January 4th, 2008 at 7:01 am
[...] cost: Nothing. My only SEO client pays for my Smart Bro [...]
January 9th, 2008 at 8:11 pm
PUTANG INA ANG SMART BRO! saying ang 999 ang binabayad ko! Palaging nawawala ang connection ko, pag tumawag ako sa *1888 mga init ulo at mga walang alam ang agent dun! Sabi nila within 48 hours mag technician na mag contact sa akin. Bakit hanggang ngaun wala pa rin dumadating! Switch na tayo sa globelines! PUTANG SMRT BRO TO!!!!
January 15th, 2008 at 10:05 pm
takteng smarbro to luging-lugi kame nung pinaayos ko lalong bumaba ung speed takte yan pero 3 weeks nalang tanggal na rin ung smart bro
January 26th, 2008 at 3:54 am
ewan ko kla ko mabilis eh nung knbit na cya ang bilis eh after few days gana tpos bumilis after dat mabagal nlng cya ano ba poblema nito?
January 31st, 2008 at 7:47 pm
f*ck tlaga smart bro n yan! kapal ng muka n mag-file ng case kc my remaining balance p DAW ako na 4 months…un 4 months na un wala ako natanggap na service sa kanila…fully paid un 1 year ko sa kanila at hindi ako nag-renew ng contract sa kanila pro sinisingil nila ako ng 4 months balance ko daw! kapal tlaga…
February 9th, 2008 at 4:09 pm
I can’t agree with you more. Smart BRO sucks a LOT. During our first weeks with smart bro, I have a fast connection and I was happy since I can download 99 kb/s and upload at 35 kb/s. It wasn’t long when our connection started slowing down. I’m a smart bro subscriber a more than 1 year now. From that fast connection, it dropped to 3 kb/s (YES, 3!!!) download and 315 BYTES!!!/s upload. Now I can barely download a software and upload manga. *curses smart bro*
The worst decision you’ll ever have is to subscribe to their company, CRAPPY service is the only thing they offer.
February 9th, 2008 at 4:12 pm
Oh yeah… you know that little icon thing in the lower right corner of your screen? Yes, the one with 2 monitors and when you drag on it says Local Area Connection (LAN). That thing says I have a 100.0 Mbs right after we subscribed to smartbro. But NOW, I got 10.0 Mbs. What a rip-off!
February 18th, 2008 at 8:38 pm
Marami mang masasamang balita tungkol sa Smart Bro eh nananatili parin kaming subscriber nito. Smart Bro lang talaga ang nagbibigay ng internet connection dito sa area namin, walang PLDT myDSL, walang Globe Broadband, hindi lang ako sure kung may BayanDSL na…
Kumuha narin kami nung Plan 799, sana lang eh ok rin yun tulad nung Plan 999 namin…
http://maruel.blogspot.com/2008/02/one-with-smart-bro-plan-799-plug-it.html
February 24th, 2008 at 9:04 pm
first few months ok u connection average of 300 to 380 kbps download 45kbps pero ngayon palagi nlang disconnected can we do anything about this guys can we simply just not pay them
February 28th, 2008 at 11:13 am
hi, I just subscribed the smart bro 999 and its so slow as in my speed is only 69kbps, i called the tech support they went here wasted my time watching them and the result still the same, I called smart about this for cancellation but they said i have to pay the pre termination fee and the that is the remaining months, please help me…
February 28th, 2008 at 11:31 pm
@rhoda… 69kbps? 69 kilobits or 69 kilobytes?
February 29th, 2008 at 8:48 pm
Hinde lang po pala dyan sa makati confined ang connection speed problems; dito din po sa amin sa zamboanga city- nagsimula kaming magexperience ng bagal ng connection pati lagging/disconnection problems last december 24…Tumawag ang pisan ko sa hotline nila; sabi lang may problema daw talaga ang connection speed dito sa amin; e ni wala namang nagsabi kung inaayos na ba nila. Since then-ganun pa din; mabagal…:[
March 1st, 2008 at 5:03 pm
For those asking about GLOBE DSL… my monthly bill is P990 with landline (yes DSL + Landline).. and my suppose download speed is 385kbps but, my daily average speed is always above 512kbps and my download is about 55kbps/sec and higher.. it doesnt go lower than this…(Globe said all P990 plans are now automatically upgraded to 512kbps higner at offpeak) i got friends from around the area marami kaming naka Globe.. pero lahat kami maganda ang service.. (San Juan) and if ever magloko or mawalan ng connection… its true 24hrs or less nung nawala connection ko i called at about 12:30noon time at about 2pm kumakatok ng sa gate ko yung onsite tech rep. nita.. hooooooray for Globe… so bago kayo mag decide magpalagay ng SmartBro like some of my friends… BE SMART… THINK 100 TIMES…. goodluck.. Rainier of San Juan City
March 10th, 2008 at 6:58 am
check nyo http://www.marawi.info ! na hack daw ang smart bro sa marawi.info
March 18th, 2008 at 1:26 am
[...] Want to know more why Smart Bro Sucks? Then read this post. [...]
March 19th, 2008 at 10:56 pm
smart bro the best for browsing only not for downloads so for those who are still tied to smart bro just bore yourself with browsing…
March 20th, 2008 at 3:04 am
may nakakatakot akong kuwento… basahin nyu po ito..
*CAUTION* baka matakot kayo matulog sa gabi pagkatapos mabasa ito…
isang madilim na gabi.. sa isang lumang boarding house..
habang nakahiga sa kama si tonia(real name disclosed).. matutulog na sana siya dahil
masarap ang lamig sa gabing iyon sapagkat umuulan ng konti.. ipipikit na sana niya yung mga
mata niya nang… may narinig siyang sigaw sa kabilang kuwarto.. ilang araw na nang umalis
ang dating nakaboard sa kuwartong iyon.. kinabahan siya at hindi makagalaw.. nais niya
sanang sumigaw upang humingi ng saklolo ngunit baka marinig lang siya ng kung ano sa
kabilang kuwarto.. ilang minuto din siyang nakahiga at umiisip anong dapat gawin.. patuloy pa
rin ang ga sigaw.. sa isipan ni tonia parang merong pino-posses sa kuwartong iyon..
naglakas-loob siyang bumangon at dahan2x na lumakad papunta sa kuwartong
pinanggagalingan ng mga sigaw.. sumilip siya at…. napasigaw…
…..
may babae…
’sino ka???’ tanong ni tonia
‘ah… sorry sa mga sigaw bagong lipat lang ako dito kanina at nagreresearch ng term paper ko…’ sagot ng babae…
napahinga ng maluwag si tonia…
pero biglang naisipan tanungin ang babae..
‘ano gamit mo pangresearch?’ tanong ni tonia na tila takot na takot sa sasagutin ng babae
…..
…”SMART BRO”….
March 20th, 2008 at 3:07 am
sa mga natakot..
please observe the following instructions…
breathe in
breathe out
breathe in
breathe out…
kunin ang lumang bill ng smart bro
punitin
..yan.. relaxing naman ah no?
March 25th, 2008 at 9:50 pm
@nakaposas: LMAO!! xD
>>>Weekly/Monthly Struggle with Smart BRO<<<
I usually download something from the net, so I often leave it behind till it finishes… since it’s really, really slow. But then, everytime I check the downloading process… I discovered it was broken because of the fluctuating connection, and so… I have to download again. ~_~
So here I am calling the so-called “support” thingy from smart bro.
Me: Uhm… hello?
Smart Bro rep.: Hello! Welcome to smart bro support service. May I know you name?
Me: I’m pauline… and I’ve called a lot of times before already and…
Smart Bro: May I know your service reference number, ma’am?
Me: It’s #########. Uhm… I have a problem… My net connection is disconnecting too often now… and just last week… I had no connection for almost 4 days which i’ve always been complaining before.
SmartBro: Yes.. ma’am. Please wait a moment.
***few minutes later***
SmartBro: Well, ma’am… I checked your connection area and it seems that its undergoing maintenance.
Me: Oooooh…. well, when will it soon end?
SmartBro: We still dont have any idea yet, so please wait for further notice.
*call ends*
I was so tempted to shout at the phone, “WTF??! YOU ALWAYS KEPT TELLING ME ITS UNDERGOING MAINTENANCE… BUT THAT MAINTENANCE NEVER ENDED!!”
I mean, seriously… i’ve been experiencing fluctuating connection for months now because of maintenance?? Is there a maintenance that runs for months and never really had any improvement in service?? TO HELL WITH YOU SMARTBRO!!
March 29th, 2008 at 1:12 pm
ta3…. buti sa inyo 1 week mabilis pa…
eh yung amin, kakakabit lng bagal agad…
inaasahan ko na 100kbps ang speed pero 16kbps lng…
download na lng 2loy me picture T_T…
khit na tweak na din, bgal pa…. T_T
April 1st, 2008 at 2:18 am
taeng-tae talaga ang smartBRO… isipin mo.. yung sinasabi nilang PALUSOT na dahil daw mabagal ang connection.. eh.. nag-sh-share daw ang isang area ng connectivity ng isang bandwidth.. naiintindihan ko naman kung pa’no umaandar yung bandwidth..
eh kaso lang.. kahit alas dos na ngayong nagsusulat ako.. eh napakabaaaaagggggaaaaaaallllll ng napakawalang-hiyang internet provider na ito….parang ginagago nila ako ah.. anu isasagot nila kapag magrereklamo akong kahit alas dos na ng umaga eh napakabagal parin ang koneksyon ko??
ako : ah.. hello..
Smart Bro rep.: Hello! Welcome to smart bro support service. May I know you name?
ako : ako si ako… bakit ang bagal2x ng koneksyon ko?? eh alas dos na ng uma…
Smart Bro: MAY I know your service reference number, sir?
ako: ah eh..#########. ah…ba’t ang bagal2x?? anu ba to?? wala namang tao gising ata anu ba ang nangyayar…..
SmartBro: YES SIR… Please wait a moment.
***few minutes later***
ako : (*umiisip* langhiyang anak ng kabayo.. di man lng niya ako pinatapos…)
SmartBro: Well, sir… I checked your connection area and it seems that your connection is sharing within a busy bandwidth..
ako : lint….anung sharing??? wala na ngang tao gising ata ah..
SmartBRo : the aswangs and multos are also using our internet connection… have a nice evening sir..
April 12th, 2008 at 4:16 pm
hehe nice one walangyang smartbro kaya nga e bwi**** talaga sila.
mga agent nila wala alam then minsan ala pang bill na dumadating and yong bagong system nila for paying naku kakainis.
May 3rd, 2008 at 12:09 am
ohhh well ganyan na ganyan din nangyari sa amin,,,nakuha ku ng palitan land card namin pero ala parin ang bagal parang pagong pag umusad
tapos pag sa bill ang bilis di mo pa nga ginagamit me bill kana,,,advance billing daw sila grrrrrrrrrrr gustong gusto ko ng paputol kaya lang kailangan bayaran yung termination fee eh di mo naman magamit ng maayos kainis sawang sawa na ako sa kakatawag sa customer service nila sobra talaga sila,,,imagine ang init init alang ulan pero ang bagaaaaaaaaaaalllllllllllllllllll 
May 19th, 2008 at 1:06 pm
I’ve tried surfing the net para lang basahin mga post about positive and negative feedbacks, after reading all the forums marami ang negative feedbacks. Napansin ko na lahat ng internet provider ay may mga nag ko-complain. Mapa smart bro, globe, pldt or bayantel etc etc. lahat naman may nag ko-complain halos di nag kakalayo ang mga complain (poor connection, na disconnect, mabagal etc etc). So nagpakabit ako ng smartbro sa house then globe sa workplace studio ko (few blocks away lang) kinakabahan nga ako baka di sulit ung ibabayad ko sa mga ito dahil ung mga nabasa kong negative. Pero so far ok naman pareho. Halos mag 2months ko na ginagamit at ok naman average naman ung speed. sa smart bro 20kbps - 60kbps umaabot ung speed using torrent. sa globe halos ganun din. ung smart bro ko nde naman sya na di DC. Siguro chambahan din nag kataon na maganda ung connection ko or maybe nakaka tulong ung router ko kasi may booster un. So what im trying to say is try to read the forums pati sa ibang provider then tsaka kayo mag isip.
May 20th, 2008 at 10:59 am
putang ina tlaga etong smart bro.. i cant upload any file.. even attachments i got an error.. mahina ang connection.. i cant use my internet while im downloading torrent file.. what a disaster in my pc.. worst.. ive got this 10.0 kbps connection.. while my friend is up to 100kbps.. mga manloloko. mga gago.. at sinungaling. ang galing nyo mag advertise pero palpak pala promo nyo.. pera lang pala ang habol nyo.. patapusin ko lang un contract ko .. at magswitch na me sa dsl..
putang ina nyo ulit.. ano anong excuse lang ang sinasabi ng techical team nyo.. sana mamatay na kau..
pa costumer care pa kau… mag money care nalang kau.. mga mukhang pera..
May 22nd, 2008 at 11:04 pm
pareng benjie nabibilisan ka na ba sa 20kbps? mas mabilis p ang dial up jan eh! ako nga 50kbps asar na asar na eh.. ang layo sa pinagmamalaki nilang 384kbps! bwesit n smart bro!
June 6th, 2008 at 3:33 pm
i recieve letter from arquillo dela cruz & asso. law office demanding to pay my balance 2,300.00 for 2 months unpaid daw. i request smartbro service center to disconnect smart bo. last march 2008 but to no avail. ngaun gusto nila bayarin ko ung unpaid daw ano ba naman 2? i will not pay what is not due to me no? cra na yun cp ko since january pa. anyone can help?
June 7th, 2008 at 11:17 am
ganyan din ang prob ko sa smart bro pag tumatawag ako.. kukunin ang service refference number then account number.. pag mag rereklamo ka na.. wala namang gagawing solution mga hinayupak cla… bti pag yung connection namin pldt 7000kps ang download sarap mag download don eh smart bro di pa makaabot ng 60….
June 10th, 2008 at 10:21 am
…ahmm, try niyong i-visit ‘tong site na toh:
maheez.com
tsaka eto:
http://www.metacafe.com/watch/968611/how_to_increase_internet_speed_it_works_and_i_prove_it_ho...
…speed ng download speed namin (pag nagdodownload na), 50kbps… try niyong i-download ung program na PAMPABILIS, baka pati kayo matulungan, hehehe… ’stig…
ahh, ou nga pala, wag talaga kayo mag-smartbro, lokbu kasi, kahit walang ulan, walang connection… umabot na ng 4000 ung babayaran namin…. hindi naman namin nagamit eh… pag pinaayos mo, may babayaran ka pang 500 pesos para lang sa tubo (pampataas), walang kwenta…
-_- tnx
June 12th, 2008 at 8:37 am
walang silbi ang smartbro samin. lugi kami talaga. ang hina hina talaga. Nagreklamo ako sa kanila pero sabi nila wala namang problema dahil ang lapit lapit lang ng bahay namin sa PLDT(signal). Sabi nila may virus yung computer namin. Eh ga*o pala sila eh! 1week palang yung computer namin nung nagreklamo ako at reformatted pa. Talagang pinoprotektahan lang nila ang walang silbing internet nila. imbis na 384kbps, 100 nalang. hahay nako
June 29th, 2008 at 10:45 am
I HATE SMART BRO!!! FOR TWO WEEK, I DIDN’T HAVE ANY FUCKING INTERNET CONNECTION. I CALLED THEIR CUSTOMER SERVICES EVERYDAY FOR THAT TWO WEEKS. THEY SAY THE SAME SHIT BUT NOTHING HELPS. I FOLLOWED UP THEIR TECH SUPPORT BY TEXTING THEIR TECHNICIAN AND THIS IS WHAT HE SAID TO “SIR WLA NMN PO ME PNANGAKO N BBLIKAN Q KYO! SMART PO ANG NAG EESCHEDULE NA MGA S.O NMINS ARAW ARAW. TXT NYO NLNGPO C CHARLES MLPT LNG NMN PO SYA S INYO!” WHAT THE FUCK?. I WANTED TO TELL THAT GUY THAT THAT IS HIS FUCKING JOB! AFTER I GOT MY CONNECTION BACK, THEY DIDN’T EVEN GAVE ME ANY REBATES OR DISCOUNTS FOR THAT TWO WEEKS THAT I DIDN’T HAVE CONNECTION. AND THEIR BILLS ALWAYS (ALL THE TIME) ARRIVES LATE. ASIDE FROM THAT, THEY OVERCHARGE YOU. RIGHT NOW, MY BILL HAS 30 PESOS ADDITIONAL PAYMENT. I DON’T KNOW WHERE THE FUCK IT CAME FROM. THE CUSTOMER SERVICE PERSONNEL DON’T KNOW ANYTHING. THEY HAVE TO REPORT EVERYTHING TO SOMEONE BEFORE THEY CAN GIVE PERTINENT ANSWERS TO YOUR QUESTION. THEIR SERVICES ARE INCONVENIENT! BEFORE YOU CAN GET THE SERVICE THAT YOU WANT, YOU TO DO THIS AND GO TO THIS PLACE. FUCK THEM. I FUCKING HATE SMART BRO!
July 1st, 2008 at 11:27 am
i live in fort bonifacio makati and we use my dsl at home. my dsl is heaven sent: its fast and fast and fast. but whenever it rains, the connection, even the phone line, goes dead. but we love it all the same.
i use a prepaid smart bro for my laptop whenever i have to go somewhere and need to use the net. so far smart bro is decent, putol-putol lang that’s all. and whenever there’s a wifi hotspot around where im working, i prefer using that over smart bro because it’s faster for downloads and stuff. come to think of it, i’ve only been subscribed to smart bro prepaid for a couple of months…i wonder if the connection would also go bad…?
July 4th, 2008 at 11:57 pm
TO NINA: give it some time and you’ll also hate smart bro. i only had problems with smart bro after two years of subscribing to it. trust me, you’ll hate it too. specially when you’ll need the help of customer services. IT SUCKS BIG TIME!
July 8th, 2008 at 10:31 pm
hoy Smart kapal ng mukha nio ah! ma-delay lng ng bayad ng 1 buwan disconnect na agad pero kau parati nmn d maganda ang service pano ba nmn kmi magbabayad kung d nmn nmin nagagamit ang serbisyo nio pinagsisihan nmin ang pag-subscribe nmin sa inyo!! at ang customer service/hotline churva ek-ek nio wala nmn magawa kapag walang connection puro check check lng sagot pero pag bill na kapal ng muka mag-disconnect…SmartBro Basura kau..
kaya sa lahat ng nagnanais pang mag-subscribe naku magicp kau ng sampung beses..
July 17th, 2008 at 7:52 am
yah, smart bro_ken really sucks!!! my download speed is only 45kb/s…it really sucks!!!my cousin has a globe connection that can download at a speed of 80kb/s!
July 23rd, 2008 at 12:41 am
02-8375498
Kathleen Ann
For those who would like to subscribe or shift to GLOBE BROADBAND.
Or willing to avail GLOBE HANDYPHONE,
You can call me at our business site 1-6pm
I am a globe agent ,so i can share you our promos & freebies when you avail our products.
Ididiscuss ko po sa inyo lahat ng gusto nyo malaman.
Super dame po ng promo namen at very affordable
July 23rd, 2008 at 12:42 am
NO INSTALLATION FEE PO KAME ..
August 5th, 2008 at 10:25 am
SMART BUROK!! nkkabad3p!! mgo-1 month n kmi ang CONNECTION e paputol PUTOL! almost every 10secs nwwala ang connectioN!! taz after 5mins bbaliK!! then after 10secs POOOFFF!! wala n ulet!! LENTEK KAYO MGA TAGA SMART BRO!! mga mandaRAYA!! bwisit! kaYO!! ngBBOT AQ SA CABAL LAGI N NADDC! TAENA D NAQ mkpagBOT NG AYOS E!! NAIIWAN NAQ!!LINTEK KAYO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
August 18th, 2008 at 9:10 pm
wat happened to smart bro now.. i cant surf more site.. always not connected on some links.. plz do something bout it..
August 19th, 2008 at 9:00 am
I think smartbro is updating but who cares? They always care about themselves. Some sites really gone bad. Even to my yahoo mail! It started about a few days ago. Hey Smartbro ITs!!! Wake up! You don’t deserve to be ITs. Get online! Trash!!!
S- ucks
M-ostly sites goes offline
A-rrival date of their billing always late
R-ating a -1 star
T-aking too long to response
August 22nd, 2008 at 5:14 pm
smart bro tlga walng wenta, dati puro 24hrs ang cnasabi saken nung nawalan ng cnnction, 2mgal ng mnga 2wiks, ngaun wala na2man!!!! bka 1yr na wala parin cnnction, walng silbi ang smart
September 4th, 2008 at 8:14 am
Nung nagpakabit ako 1 week gnda ng service then no connection till this time.
Nung tinanong ko ung shop sa harap namin na may 2 antenna ng smart bro,
“Sorry, 1week na kaming walang connection”, sasabihin ko sana nagpakabit ako last wik, d ko na cnabi bka ako pa cchin.
Nung 2mawag ako, under technical problem pa daw ung main base ba un?kung saan ako connected, inaayos na nung system engineer nila daw,
WALA daw advisory kung klan mtatapos, bka nmn n22log lng ung engineer then sweldo.
Gaano kaya katagal yung technical problem nila na habang buhay na yata?
September 10th, 2008 at 11:13 pm
paalala sa hindi pa myembro ng smartbro_ken sa lagro,novaliches wag nyo nang isipn pa member kc aq rin nadali ng gagong smart na yan.sarap e sampal ang canopy sa comp ng smart. ganda pa ng commercial nyo…dun kaya pumupnta ang bnbayad natin sa commercial nila whahaha….lami kaayo mo ihawon ang ceo ng smart…
September 10th, 2008 at 11:23 pm
FS!!!Talaga ang SMART BROKEN na yan!!@@##$$sana kunin na kayo ni lord!^%%$^& download speed 5.6KB/s buti sna kung kilobytes eh kilobits yun.kc no connection fee HALA kabit lng ng KABIT..kabitin sana mga asawa nu…input nu 169.254.1.1 >tools>APevaluation ata yun sa dulo me naka lagay usercount ata 46 lahat.!!!46 kami sa isang kabit wahahhA
September 17th, 2008 at 4:52 pm
W A G N A K A Y O M A G S M A R T B R O G O F O R P L D T D S L Q U A L I T Y T E S T E D L A G P A S P A S A D E S I R E D K B P S!
September 17th, 2008 at 11:12 pm
see to it na ok ung configuration nyo specially ung range miles nyo and bridge entry timeout! na discover ko lng ung config na yan. tiyaga tiyaga lng!
October 15th, 2008 at 3:36 pm
WAG N WAG KAYO BIBILI NG SMART PREPAID BROADBAND, NAPAKADAYA, BILIS MAUBOS NG LOAD AT MAS MADALAS N D MAGAMIT AT WALANG SIGNAL!!!!!!!!!!!
November 21st, 2008 at 2:34 pm
Haha, it seems that I’m not the only one who is not satisfied of their service, their service is alright but the main problem here is their speed, i only get a maximum speed of 40kbps but that’s very rare, the average speed of mine is 18-25 kbps but that’s it, and that’s why i’ve had it with the Smart Bro and decided to transfer to pldt 999 xperience and it is super fast, (my 2 year contract has ended). I’d recommend Smart to those who just want to surf but not i repeat NOT for downloading purposes.
January 5th, 2009 at 5:37 pm
Nung una ok ang service ng SMART BRO. Nagkaproblema ako simula Dec 31, 2008 kung kelan namang kailangan na kailangan ko ng internet. “Dial up something … Try again”
Pwede ba silang isumbong kay tulfo o sa imbestigador. kung madami tayong nagcocomplain, baka matulungan tayo ng mga taong ito.
January 5th, 2009 at 7:17 pm
buti na lang naisipan ko muna magbasa ng mga feedback ng customers. muntik na ko maloko nung tinamaan ng lintek na sales rep na yon.
January 16th, 2009 at 6:19 pm
Smartbro? hahayz i always gets dc when its morning i have to repair my connection just to get surf and its got dc i still do the same process (nakakapagod noh?) when its late night aroung 11pm to dawn smooth ang connection. i really dont know what happen to this.
at first maganda ang connection after few months bigla nalng ganun gets DC in the morning
do i have to use internet in late night just to get smooth connection! LOL thats sucks! i have a job to do on the morning……..
tinatawagan ko sila tapos pina pasa2x pa ako sa mga tech. sabi daw they will call us.
may tumawag from manila and im from cebu . why is it? why from manila ang tatawag sa akin
e taga cebu aq! BOBO talaga dont they have any cebuano tech!?
sabi naman ng tech from manila maybe i got dc dahil daw sa anitvirus ko. ganun ba yun? ang AVG daw they dont block spyware at they disable the connection. so i change my anti virus it do the same thing.
kung mag pa kabit ang dali maka punta sa bahay pag may sira na ang tagal mag punta ng bahay . maybe they will go to your house! HAHAYZ smartbro!
hmmpppppppp!!!!!!!!!!!!!!!!!
January 22nd, 2009 at 10:40 am
hey guys………..if you want your downloading to be fast maybe Download Accelerator Plus 9 could help…………it works for me………..there’s no harm in trying right?…………
January 22nd, 2009 at 10:41 am
hey guys………..if you want your downloading to be fast maybe Download Accelerator Plus 9 could help…………it works for me………..there\’s no harm in trying right?…………
February 8th, 2009 at 1:25 pm
[...] I prefer ordering online than calling their hotline number because I don’t have a landline here. Calling them via cellphone will cost me more. Ordering online is free since I have unlimited surfing hours via Smart Bro. [...]
March 4th, 2009 at 11:50 am
guys i hate to to say this but if i were you i’ll stick to pldt DSl instead of murmuring about these stupid telecom companies because of the following reasons
1. they wont bother listening to your grievances
2. as long as they earn money they don’t care if u die dialing up to their network
3. because their brains are made of wallets
Worse things will happen if u let it happen stop your subscription from them and probably by the love of GOD they’ll know their shortcomings and devious mistakes
March 4th, 2009 at 11:06 pm
To guys out there who are still undecided which internet provider to choose… I suggest you choose SUN BROADBAND WIRELESS (SBW). With a speed of up to 2mbps, P799/month, No Lock-in Period, very affordable & handy. For Inquiries, Application & Free Demo in your house you may reach me @ 09228455076.
March 11th, 2009 at 5:45 pm
smart bro ko 1 year na now
monitor ko nalang xa after
kung ang mangyayari sa akin ay tutugma sa mga comments niyo
then i will switch to other hirap kasi dito walang pldt DSL ~ _~
March 19th, 2009 at 11:28 pm
Badtrip tlga yng smart n yan. Kasi ngpakabit kmi nung July. Tntxt nmen ung ngkabit nung canopy, kasi wlang dumadating n bill after 2 months sabi nya kasi dw nd alam address nmen. I mean duh? s form plang n finill-upan ko nkalagay n un. So sinend nmen ung address nmen pero after 4th month n dumating ung bill so php4200+ ung bill nmen. hello nmn. kng monthly lng san ngbibill nd gnun klaki babayaran nmen db. Marami rn nman kming bnbyanran hnd lng internet connection. Ang laki ng php4200 noh? Tska buti sna kng mbilis speed ng net. nd nga ako mkpgdownload ng vids and torrents. tpos bwat search ko lagi n lng “network timeout”. Sa inis ko hndi ko bnyaran ung php4200 n bill ko. Tpos next month ngpadala uli sila ng bill. php5700+ n. So tumawag ako sa costumer care. tinanung ko kng pnu i-cancel ung contract sabi nila hnd p pwd ksi my 12 mos. lock-in period. sa inis ko hinayaan ko n lng, nd ko n binayaran and nwlan rn sya ng internet connection, after one month nkreceive ako ng disconnection notice saying that:
“Please pay 11,770.99 inclusive of pre-termination fee”, on march 13, 2009 to avoid additional surcharge of 6% penalty and [25% - 30%] collection fee plus applicable VAT….”
“Should you decide to continue your subscription w/ us, you must settle the full amount of php5,777.02 on March 15 2009.”
“Should you comply w/ the payment deadline, we shall be forced to endorsed your acct to our collection lawyer and bill you w/ the following:
Outstanding Balance as of Feb 29 2009: 5,777.02
Add: Pre-termination Fee 5,993.97
Subtotal 11,700.99
Add: Penalty 791.01
Subtotal 12,562
Add: Collection Fee 3,517.36
Total Balance 16,079.36
Pero dumating ung disconnection notice ko March 19 2009. Anu b un? So kailangan kong byaran is ung php16,079+? Grabeh nmn un. Kng pnadala lng sna ung disconnection notice before march 13, 2009 or khit mismong march 13 eh d binayaran ko n sna un.. hindi nmn pinupulot ang pera. ms gugustuhin ko png mgbyad ng php5,777 kesa php16,079.
HELP NAMAN. ANO BNG DPAT KONG GAWIN??
Soryy sa sobrang hbang post
EMAIL ME: tresbelleza@yahoo.com
March 21st, 2009 at 2:04 am
my theory is that smartbro will definitely give u a good connection sa simula, like ur first month or so. i think naka code ka doon sa base nila or soemthing then u get pushed back as more people subscribe in ur area.
around january ok pa ang connection ko. sometimes i get dc obviously kung may rain pero most of the time ok sya.
then feb, came, putol palagi.
btw i subscribed around october. 2008.
then napansin ko nalang putaaaaaa lahat ng kaptbahay ko, like almost every damn house kulang na lang yung basketball court and chapel may smartbro antenna!
then i saw them again yesterday kinabitan ng antenna yung sa house sa likod ng house namin. may pending deployment para ma check yung antenna namin hindi man lang ako sinipot. in short they dont give a flying fuck about u if u have a problem.
mag aagawan na kayo ng connection ng mga neighbor mo.
kung sino yung may pinakamalapit sa base, sya ang unang makapag connect , yung pinakamalayo at mahina na signal ang kawawa.
1 month ago the technical went here and told me to cut a tree. the tree was always there even last year, ano yun, growth spurt? growth spurt nya nawawala pag off peak?
kelangan pa hintayin matulog ang mga kapitbahay ang turn off their computers and now its my turn,
at 2 fucking a.m.?
ang kapal nila, magnanakaw sila.
ang sabi ng customer service nila, theres no way daw na malaman nila if im connected or not. the only way u get a rebate is if there is a problem on their base station. ang kapal noh?
paano kung pinuno and congest nila yung area namin, naturally wala na akong spot to gain connectivity, its still my fault?
their technical jerks are just contractors and in now ay affilicated to their company, ibig sabihin their communication sucks. it so happened one time nasira base station nila ng friday, tuesday pa nalaman ng smart.
mga mukhang pera. ang kapal nila to present all those charges.
March 21st, 2009 at 2:10 am
beware also of people defending smartbro, sobrang dami nilang dineploy na mga ROBOT nila to defend their BULLSHIT service. aside from being customer service or tech support , may extra job pa ata sila na maghanap sa mga forums kung may sinasabi about sa company nila na TOTOO NAMAN
March 21st, 2009 at 11:18 pm
pati ba ung plan 799 nila gaun din lahat ba ng plan ng smart bro sablay? o unlimited lang at prepaid ang me sira ?
April 4th, 2009 at 2:15 am
putang ina talagang smart yan! ilang months lang hindi na maganda ang connection ko! fu** s**t sila..
late pa ang bills dumating na charge pa ako ng penalty dahil sa late arrival ng bills nila..tang ina ninyo smart bro! tapos bago ko i=post ito nag ne-network timeout pa ako…. gusto sanang lumipat pero putangina meron pa akong ilang months! tang ina wala akong free will dito sa puki ng nanay ng smart bro na ito!!! parang awa nyo na kung nagbabalak kayong mag smart bro shit ay wag na dahil fu** ang connections nila and bwisit ang customer care at hindi dapat customer care and itawag sa hotline nila kundi ay customer dump! putang ina ninyong smart bro! ibalik ninyo ang pera ko!!!!!!!!!!!!!!!
May 20th, 2009 at 1:39 pm
Hi guys, wala naman ako problem sa DSL internet namin. By thje way PLDT mydsl me here. Buti na lang di ako nagpakabit nang SMART Broken kasi yun ang first choice nung pumunta ako sa megamall 5th floor then i try pldt kasi need kasi namin may bundle na landline for business growth and may landline kami na unlimited. nag-apply ako march 26 nakabitan ako 1 month later that april 26 excactly then so far i have no problem at all. yung una XP pa gamit ko eto ginawa ko, di ko pa kasi alam yun technology or intel na to but guys it really helps a lot i am a tech genius. eto gawin nyo para di kayo dc palagi.
1. go to bios yung pagka start nang computer then yung may processor details, harddisk, then press del or f8 basta makapasok ka sa menu.
2. then go to your integrated devices yung settings nang LAN.
3. then go to MAC address and enable this.
4. put 00000000 basta zero lang lagay nyu.
5. MAGIC boi ok na internet mo. wala nang putulan.
(note di pwede and walang settings pag LUMA ANG COMPUTER nyo wag na TRY! kasi walang settings yun sa integrated bios.)
its works rin sa pinsan ko kasi sinubukan namin sa kanya yung connection ko sa DSL then inextend ko yung landline cord sa bahay nila then pagkastart nang pc nilang bulok na intel via board na dual core daw. (note di ako naninira pero dont brag na dual core pc nyu kampante na kau. any ways i am using vista to the fullest tignan lang natin kung kaya nila maglaro nang crysis sa vista. anyways go back to the topic.
i just tweak the bios in MAC ADDRESS setting and enable it then add 0000000. (note basta pindot lang nang zero to ok!
WALA MAGIC wala nang DC try nyo sa SMART NYO baka yun LANG ang problem. kasi ganun rin ako dati in the old days but i upgraded to next level hehehehe.
First step pa lang un guys marami pa ako ginawa para maabot yung required speeds.
1. bios mac settings
2. Eliminate yun QOS (required advance user intervention) try nyo na lang i search
3. Dsl accelarator
4. yun lang mga guys. surf na.
About me tulad nyo mga guys 384 kbps rin ako then, naka vista (no problem w/ me) whether its xp or vista kau try nyo sinasabi ko kasi its research guys gumana sa kabitbahay ko. na reproduce ko yung results. Basta i-try nu lang walang mawawala.
i have downloaded 20 gig of tons of files, i have played ran 24/7 then at the same time downloading kaya naaawa rin ako sa inyo mga guys NOT REALIZING THE FULL POTENTIAL OF YOUR COMPUTER AND YOUR INTERNET CONNECTION GRANTING ANG MAY PROBLEM AY SA ISP. I SUPPORET U GUYS. Thanks kahit mahaba.
BTW buti di ako ME NA ME! hehehehehe
May 20th, 2009 at 1:43 pm
email me kung nakatulong to guys or may extra problem kau king_2305@yahoo.com.
May 21st, 2009 at 8:28 pm
guys, use opendns a dns service provider that is free that replaces your slow, over congested and default DNS service. just go to opendns.com and magic your web browsing experience is 2x faster.
Granting you are using opendns, firefox and dsl accelarator. my webpage loading on yahoo is 2 seconds only. that is the standard loading of website. try to compare if you ever switch and see the difference guys. its all for the better.