Comments on: Banco De Oro’s Internet Banking Support Sucks!

By: jeff

jeff — Fri, 03 Sep 2010 18:32:24 +0000

….tell me about it! I made one mistake by entering a wrong password and now it will not allow me to log in again!! It bullshit!! Now I have no choice but have to deal with their crappy customer service!!

By: kookymunster13

kookymunster13 — Tue, 04 May 2010 17:27:12 +0000

hi! enrolled through bdo internet banking already but when i try to pay for my credit card the phrase “amount must be numeric” keeps popping out, what does that mean? id appreciate some help thnks…

By: kookymunster13

kookymunster13 — Tue, 04 May 2010 17:25:55 +0000

what does ‘amount must be numeric” means? it keeps popping out everytime i try to pay my crecdit card? thnks

By: BDOsucks

BDOsucks — Wed, 10 Mar 2010 21:57:03 +0000

heres another experience that makes you want to get out of BDO – http://superlativenightwish.blogspot.com/2010/03/bdo-fucking-sucks-i-have-never-seen-so.html

By: jehzlau

jehzlau — Thu, 11 Jun 2009 22:14:57 +0000

at eto pa.. wala silang e-mail support, unlike BPI na meron. wah!

By: Sylvia Habulan

Sylvia Habulan — Tue, 24 Mar 2009 01:51:08 +0000

I agree. BDO support really sucks! Either they need more training or they plain don’t have the proper systems. In my case, I did not even know that they canceled our previous credit card (Dec 08 or Jan 09?) because they were changing the numbers. No letter, no nothing. I was just surprised that my card was denied. It was only when I called that I found out why, . I was so mad. They said that they mailed the new card at my old address. Now, tell me, why would they do that when I had already updated my address with them? In fact, when I checked, they had been sending statements to my new address since August 08. Yet, they mailed the supposedly new card at the old address in January 09. I have been calling several times but I was still not able to get the new one. My last call was last March 7. I am no longer interested in getting the new card and I was trying to close the account. Doing that is another nightmare. I also had to demand for a supervisor before I could get some clear answers on how to do it. So, Warning to everyone…having a BDO credit card may be hazardous to your health!!

By: bernard

bernard — Thu, 19 Mar 2009 23:26:04 +0000

try making an e-mail first, i did it and i expressed my severe frustration about something in internet banking, after a day i received a reply apparently their advise did not work..so i have to go to the bank myself..hay,naku..

By: danny

danny — Wed, 05 Nov 2008 12:34:30 +0000

YOU ARE LUCKY
TO convert my ebanking took them about one year….
seems ok now though……
a bit slow to answer my queries still

By: bono

bono — Fri, 20 Jun 2008 12:54:39 +0000

Grabe talaga ang BDO. I have a similar problem and until now no action. One month na rin. Sobra tamad ng mga iyan…..or they are simply mahina sa IT!

By: Boknoy

Boknoy — Fri, 13 Jun 2008 02:41:26 +0000

Software wise mahirap talaga ang merger. sometimes it would take years especially if their databases is different from the other. It would be much faster if you could create a new software or database than to merge two different platforms. Please be patient. Patience is a virtue. LOL!