I am used to doing transactions online. I pay my bills online, I transfer funds online, thanks to BDO’s internet banking service.
However, getting used to this have a negative impact on me when their service suddenly went down without prior notice recently. Actually, up to now, their site is still down. Don’t they have a back-up server online? Or both of them went down?
Their internet banking is offline for almost 2 days already. I can’t access my account since last Wednesday evening. So, instead of doing my usual transactions online, I have to ask my wife to do it over-the-counter now. When you are not used to queuing just to get served by a teller, it’s a hassle, isn’t it?