For more information and special deals related to any of the issues on this page, place your cursor over the double-underlined links. All information supplied by Kontera.com. Kindly subscribe to my feeds via RSS reader or via e-mail if you want more updates.
I am used to doing transactions online. I pay my bills online, I transfer funds online, thanks to BDO’s internet banking service.
However, getting used to this have a negative impact on me when their service suddenly went down without prior notice recently. Actually, up to now, their site is still down. Don’t they have a back-up server online? Or both of them went down?
Their internet banking is offline for almost 2 days already. I can’t access my account since last Wednesday evening. So, instead of doing my usual transactions online, I have to ask my wife to do it over-the-counter now. When you are not used to queuing just to get served by a teller, it’s a hassle, isn’t it?
Banco De Oro, wazzup? Can’t find ways? You can’t even redirect your main site’s non-www URL to your www URL eh.
Download your free Guerilla Bloggers' e-book here!
If you like this post, buy me a beer!
October 3rd, 2008 at 2:45 pm
Yup, there’s something wrong with their website. Once I was able to login but I was seeing another person’s account.
October 4th, 2008 at 9:11 pm
i am still hesitant to use the online banking of my bank. I am worried that the Windows XP installed in my PC has spy especially that I am using a cracked version of it.
October 5th, 2008 at 12:14 am
I’ve been also trying to access my account online for two days now but still unsuccessful.
October 5th, 2008 at 11:31 am
Same problem here. I deposited money to pay for my hosting, and my hosting company told me they couldn’t process my invoice because BDO was down.
October 5th, 2008 at 11:39 am
thanks for this. i myself am very dependent on online banking and was starting to think something was wrong with my browser when i couldn’t access BDO for two days straight.
it’s now working but was terribly disappointed to note that their transaction records are only updated until 29 september! i also tried to send them a message calling their attention on this incident (via the website) and after typing my long message, i got an error message couldn’t retrieve it anymore!
October 5th, 2008 at 11:42 am
re manilenio’s comment - whoa! that’s really scary!
October 5th, 2008 at 5:12 pm
Internet and phone banking are very convenient. But, if something like this happened, it’s a hassle especially especially if the outage took more than a day.
October 9th, 2008 at 5:11 pm
i am planning to enroll for the Banco de oro debit mastercard.. for electronic payments. and banking but maybe they can fix it in few days.. BPI don’t have any problem online
October 13th, 2008 at 2:17 pm
@Tom: yes i agree, it is a hassle really most especially that Philippines is prone to outage then that would really be a problem. It is much safer to visit the bank then.
October 15th, 2008 at 12:49 pm
Yeah since, the merger of Equitable and BDO I haven’t been able to view my account online at all! I guess they can’t find the way