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Smartalk: Smart’s “Ultimate Unlimited” Offering

Smart Communications Inc. recently launched a new unlimited service called Smartalk that will give you unlimited Smart to Smart and Smart to Talk ‘N Text calls at a fixed price. I think, Php 500 for 30 days of unlimited calls is really cheap!

Here is their press release I copied verbatim from their site:

SMART offers “ultimate unlimited” calling to 38M subscribers

[June 24, 2009/ Manila] – Smart Communications Inc. (SMART), the country’s leading wireless services provider, launched today a new service that enables SMART Buddy and SMART Gold subscribers to make unlimited calls to over 38 million mobile phone users on the SMART network.

Called Smartalk, the new service will be available starting June 26, does not require any changes in SIM or cell phone number, and can be enjoyed by SMART Buddy and SMART Gold subscribers.

SMART subscribers will be able to avail of the service by purchasing loads for unlimited calls which come in two denominations. The first is “Smartalk 100” which for P100 offers 5 days of unlimited calls to any subscriber on the SMART network anywhere in the country, at any time of the day.

Another variant, “Smartalk 500”, offers 30 days of unlimited calls to any subscriber on the SMART network for only P500 – effectively reducing the cost to as low as P17 for a whole day of unlimited calling to any number within the country’s largest mobile subscriber base.

“With this new service, SMART subscribers all over the country need only one phone, one SIM, and one number, to be able to make unlimited, crystal-clear calls to over 38 million SMART numbers anytime, anywhere,” said Orlando B. Vea, Chief Wireless Advisor of SMART, and also one of its founders.

“This is our way of helping out our subscribers in these difficult times and is our response to the government’s call for more affordable telecommunications services,” added Vea.

“This is the ultimate unlimited. Smartalk re-writes the rules in the way ‘unlimited’ mobile services are made available to Filipinos — no other service offering provides unlimited, nationwide calling to a subscriber base as large as SMART’s, while assuring callers of crystal-clear signal quality anywhere in the country,” said Danilo Mojica, head of SMART’s wireless consumer division.

SMART Buddy prepaid subscribers may avail of Smartalk through registration. A subscriber just needs to send Talk100 to 6400 for a Smartalk 100 package, or Talk500 to 6400 for a Smartalk 500 load. The payment for the package bought will be automatically deducted from subscriber’s prepaid load, and they just need to have a P1 maintaining balance.

They can also buy these Smartalk packages as a load from any of over a million SMART Load retailers all over the country.

When making a call using the Smartalk unlimited package, SMART Buddy subscribers just need to dial *6400 plus the 11-digit subscriber number being called, eg., *640009181234567.

Subscribers of SMART Gold, the telco’s pioneering postpaid brand, may also stretch their monthly budget for mobile services by availing of Smartalk.

All SMART Gold subscribers from Plan 800 and up may avail of 30 days of unlimited calls to any number within the SMART network, with Smartalk 500. They just need to send Talk500 to 6400 to purchase the package, and the 500-peso charge will be billed on top of their monthly service fee (MSF).

SMART Gold subscribers can also purchase Smartalk 100 or Smartalk 500, from any of over a million SMART Load retailers all over the country. This is best for post-paid subscribers who prefer to stay within their MSF cap yet need to avail of unlimited calling service through the convenience of a prepaid package.

SMART is widely credited for having made mobile phone services much more affordable and accessible, when it introduced sachet-size packets of prepaid airtime through Smart Load. The electronic load platform has also enabled SMART to offer a wide variety of call and text packages that are specially designed to be affordable, and made available through a wide network of retailers present in every corner of the country.

“Over the years we have progressively lowered the costs of our services and designed our offers to truly meet the varying needs and purchasing power of our subscribers. By offering Smartalk — a service that’s easy to understand, ubiquitous, and affordable – SMART once again transforms the playing field and offers real value to mobile subscribers,” Vea said.

Smartalk will be offered nationwide until September 30, 2009. For more information, visit http://www.smart.com.ph/.

That’s all for today!

Marhgil Macuha

Marhgil Macuha is a Computer Engineering graduate of Batangas State University. He is currently a Senior Solutions Developer at a Canadian IT company.

15 Comments:

  1. sayang naman globe kami.

  2. + wow… nice one.. thanks sa info.. hehe.. aus na aus tu samin.. mabuhay ang smart!!

    harhar!!

    http://kowtsero.blogspot.com

  3. I am also on the globe network ever since. No choice because they are the only network with the storngest signal inside our home.

  4. Sana tuloy tuloy ang tawag, baka for every 5 minutes, napuputol. Tapos pahirapan for the next call. Post nyo dito mga experience nyo sa smartalk.

  5. it’s their answer to redmobile’s 50cents per minute call rate… I hope their service is not crap

  6. I did not find if it is also available to Smart Buddy to TalknText..I think it doesn’t apply?

  7. ok ito… sana lang magtagal itong service na ito… saya, 2 hours straight walang babaan ng phone… di rin choppy yung line, siguro kasi bago lang yung promo….

  8. Nothing beats sun

  9. This sounds like quite the deal but I do not know much about cell phone service in the Philippines.

    Is it in line with what you would expect from a prepaid carrier or is it still pricey in your opinion.

    I have seen North American prepaid providers offering some really good packages lately so I am curious to know if the same trend is happening over there.

  10. Napolexander Santiago

    This, for me, would have been great last year when my girlfriend was still in the Philippines. Nag-OFW sya eh.. Sana meron din for international calls.. I’ll bite kahit na making international calls a little bit cheaper.

    To PCP guy: Yeah, it is a good deal, since a 500 pesos prepaid load last won’t even reach two hours of calls. But then again, Network providers provide crappy service. Tell tail signs it is crappy is the number of promos they have. They are giving you great promos since their basic service actually sucks.

  11. Ganda nang advertisements nila, wow nakakabilib..

    Pero pag-try ko register sabi “Sorry we cannot process your request”, 2 days na ako try ng try..

    Wow nakakbilib din..

  12. BADTRIP!

    nakaregister ako ngayon..
    ang dami kong marereklamo..

    – hirap magregister (sa 3rd day na, since first attempt, ako naka.avail)..

    – bastos! (toinkz!) — biglang magtatahimik.. then ayun.. wala na!, napuputol agad ang mga usapan (ewan if limit pero max ko ang 15 mins daldalan, mas nakakainis pag hindi pa nag 3 mins or worse, 3 secs, putol na agad)..

    – lalong nagpapabadtrip sa napuputol na usapan, ay ang hirap sa pagcontact.. usually, they’ll air this: “all lines are busy now, please try your call later” crap..

    – may mga kababalaghang nangyayari (nagalienate ang voice ng kausap ko.. may mas grabeh.. ibang tao na pla kausap ko!)..

    – ngaung gabi naman.. tama naman ang number.. nakausap ko pa nga lang ng ilang minuto pa lang ang nkkaraan.. then sa pagtry ko again, biglang: “your number cannot be completed as dialed, please check the number and dial agen”.. ay grabeh!..

    – etoh pah.. magrereklamo sana ako sa kanila.. what the heck?!.. di naman mkakonek sa customer care.. ay grabeh tlgah!..

    GRABEH TLGAH!!!
    Di ko masulit ang unli ko..
    isa pa..
    birthday pa naman ngayon ng kapatid ko..

    HAAAAAAAAAYZZ!!!..
    HINDI MAKATARUNGAN!!!

  13. yan na nga ba. pahirapan sa pag reg at pag tawag.

  14. Hi! I just want to share my experience regarding smartalk 100.

    Globe and Sun user kasi ako. When I heard that Smart is offering “UNLIMITED CALLS” for only 100 pesosn, I immediately bought a Smart sim. I also asked my gf to buy 1 so we can chat “unlimited”.

    On my first day to on trying to register for the smartalk promo, it says SORRY, SMARTALK100 IS UNAVAILABLE. PLEASE TRY SMARTALK30. I tried almost 50 times on different hours and yet the reply is still the same. I also called their hotline number…. you have to wait for 20 – 30mins before someone will answer your call. Even if you get to talk to their customer representative, they will have the same answer… “SORRY SIR WE WILL FILE A REPORT REGARDING YOUR CONCERN.”

    After so many tries, I was able to register to smartalk. I was so excited to use my unli call so I immediately dialed my gf’s number… yes! I was able to talk to her… —> for 5 minutes ONLY. The call will automatically disconnect after 5mins!

    DAMN!
    I will definitely go back to SUN!
    I don’t think that SMART is SMART ENOUGH to make such service to their subscribers.
    When they say UNLIMITED CALL… they should also indicate that every 5mins. the call will automatically disconnect and you have to try and try to dial again so that you can continue your IMPORTANT conversations.

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