I am using Smart Bro Plan 999 for more than a year now. I am a satisfied customer but after typhoon Ondoy, things changed. Speed is not the same anymore. We already contacted Smart Bro, they already changed our antenna but still, they can’t bring back the same speed that we are enjoying before.
So, I’ve decided that it’s time to switch. But to whom? By googling, I found out that SkyBroadband is offering a free 15-day trial. I called their hotline number (6310000) immediately and inquired about it. After talking to their customer service representative, I’ve decided to avail of the trial for Plan 1 mbps.
Here are some information you need to know about their 15-day free trial:
- It’s not totally free in the sense that you need to have Php1000 in cash as a deposit for the modem they will install. But it is refundable after the trial if you decided not to continue your subscription. So, it’s free, but you must have a Php1000 cash at hand initially. You’ll get it back anyway. This is true if you are not a Sky Cable subscriber just like me.
- If you plan to continue your subscription after the 15-day free trial, you’ll be in 1-year lock-in period. Pre-termination fee is P2000.
- You must submit a valid ID and proof of billing.
So, how do you apply? You apply over the phone at 6310000. They will schedule the installation immediately. Not as fast as I think, though. I called today and they scheduled the installation on October 16. Almost 1 week waiting period. Required documents and P1000 will be collected during the installation.
Having a free 15-day trial is a good offer. They give us enough time to decide if they are really a better alternative.
I’ll blog about my experience with Sky Broadband in the future. Will I switch with them after the trial? Abangan.